For some specific procedures, you may be required to make a small deposit in advance to secure your appointment. (In most cases, the amount is £50).

You can pay the rest of money when you have received the procedure.

If you decide not to have the procedure after the consultation, you could get your full deposit back.

You can cancel your appointment or reschedule the date for free at least 24 hours before your appointment.

However, if you cancel the appointment less than 24 hours before your appointment or simply not show up, we will not refund the £50 deposit.

If you rearrange the schedule less than 24 hours before your appointment, we will only refund you £20 deposit.

We will do our best to accommodate late arrivals. But the late arrivals could result in the reduction of consultation time or the increase of your waiting time.


You can claim for a refund of courses fee which you have already paid, but the actual amount you will receive will be the preferential price of the course deducting the original price of sessions you have received.

We allow your families or friends to continue your unfinished courses.

Example 1: the price of mesotherapy is £350 for a single session, and the course is £900 for three sessions. If you have had one session, you can get a refund of £550. If you have had two sessions, the refund would be £200 pounds.

Example 2: the price of Thermage course(full face session + eyes session) is £3599 and Thermage face session is £2530. If you purchased the Thermage course and only did the face session, the refund would be £1069.

If the course includes a freebie (such as facial mask) or other additional procedures, the original cost of freebie or other additional procedures will be deducted from your refund.


It may take up to 10 working days for the refund to be processed.


All our procedures and products are priced in British pound sterling (GBP). If you are paying in another currency other than GBP, the amount will be calculated based on Live Foreign Exchange Rates at the time of payment.

If you would like the refund to be paid in another currency other than GBP, the amount will be calculated based on the original purchase price in GBP and the Live Foreign Exchange Rates at the time of the refund transaction.


If the event qualifies as force majeure occurs, such as the coronavirus (COVID-19) pandemic or lockdown, we will not be liable to you for any losses arising from any delays of your treatment schedule. If you would like to ask for a refund, please follow and refer to the above refund policy.


Website Terms & Conditions

(1) Introduction:

The following terms and conditions regulate your use of the ai-beauty.co.uk website. By using the site, you fully accept and agree to these terms and conditions. If you do not agree with any part of these terms and conditions, you must not use the ai-beauty.co.uk website.
The ai-beauty.co.uk website uses cookies. By using our website and agreeing to the terms and conditions on this web page, you are agreeing to our use of cookies in accordance with the terms of our privacy policy.

(2) Licence to Use Website:

We and our licensors own the intellectual property rights on the ai-beauty.co.uk website and material. Subject to the licence and conditions listed below, all these intellectual property rights are reserved.
You may view, download for caching purposes, and print pages from the website only for your own personal use, subject to the restrictions and conditions set out below and in other sections of these terms and conditions.

We do not grant you the rights to:
(a) republish any material or content from ai-beauty.co.uk (including republication on another website);
(b) sell, rent or sub-license material from this website;
(c) display or share any material from this website in public;
(d) reproduce, duplicate, or exploit the content on our website for a commercial purpose;
(e) edit or change any material or content on the website; or
(f) redistribute content from this website without our prior express permission.

(3) Acceptable Uses:
You must not use the content in a way that causes, or may cause, damage to the website or impairment or availability or accessibility of the website; or in a way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, host, transmit, use, publish or distribute any material which consists of (or is linked to) spyware, computer viruses, trojan horses, worm, keystroke loggers, rootkits or any other malicious computer software.

You must not conduct any systematic or automated data collection activity manually or otherwise, (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to the ai-beauty.co.uk website without our express written permission.

You must not use the ai-beauty.co.uk  website to transmit or send unsolicited commercial communications or emails.
You must not use our website for any purposes related to marketing without our express written permission.

(4) Limited Warranties:

We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available at all times or that the content on this website is kept up to date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

(5) Limitations and Exclusions of Liability.

Nothing in these terms and conditions will:
(a) limit or exclude our or your liability for death or personal injury resulting from negligence;
(b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or
(d) exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in these terms and conditions:
(a) are subject to the preceding paragraph; and
(b) govern and regulate all liabilities arising under the terms and conditions or in relation to the subject matter of the terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any loss or corruption of any data, database or software.

We will not be liable to you in respect of any special, indirect or consequential loss or damage.

(6) Indemnity:

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any of the provisions of these terms and conditions.

(7) Breaches of these Terms and Conditions:

Without prejudicing our rights under these terms and conditions, if you breach these terms and conditions in any way, we have the right to take such action to deal with the breach, including blocking your access to this website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or commencing court proceedings against you.

(8) Variation:

We may revise, update or change these terms and conditions at any time in the future. Revised terms and conditions will apply to the use of our website from the date of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the most up-to-date version of our content.

(9) Assignment:

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

(10) Severability:

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will remain in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect

(11) Exclusion of Third Party Rights:

These terms and conditions are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.

(12) Entire Agreement:

All of these terms and conditions, together with our privacy policy, cookies policy and medical disclaimer constitute the entire agreement between you and us in relation to your use of our website, and supersede all prior agreements in respect of your use of this website.

(13) Law and Jurisdiction:

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

(14) Our Details:

Ai Beauty Clinic
Our Address & Contact Telephone Number:
Ai Beauty Clinic, 147 Oxford Street, London W1D 2JE.   Call: 0208 863 6880